Question 1

What is your management fee?

Accepted Answer

Our Foundation plan is 6.9% of monthly rent, Shield is 8.9%, and Vault is 10.9%. Foundation has a $1,499 leasing fee and $295 setup fee; Shield has a $999 leasing fee and $195 setup fee; and Vault has a $499 leasing fee and $95 setup fee. If you only need leasing services, Lease Only is 100% of one month's rent.

Question 2

Why shouldn't I simply choose the lowest-priced property manager?

Accepted Answer

A low headline fee often hides what matters most: how quickly your home is leased, how carefully residents are screened, and how well the property is maintained. One extra month of vacancy or a single bad placement can cost far more than the difference between management fees. Our pricing is designed to align our success with yours, so we are motivated to keep your home occupied by reliable residents and in good condition. Compare the full picture — vacancy, turnover, maintenance handling and reporting — not just the percentage.

Question 3

What is your leasing fee?

Accepted Answer

The leasing fee is $1,499 with Foundation, $999 with Shield, and $499 with Vault. For owners who want placement without ongoing management, Lease Only is 100% of one month's rent.

Question 4

Why do you charge a leasing fee?

Accepted Answer

Leasing is the most labor-intensive part of managing a rental. It covers professional marketing photos, advertising across major rental sites, scheduling and conducting showings, processing applications, running credit, background, income and rental-history checks, and preparing a legally compliant lease. The leasing fee pays for that front-loaded work and is only earned when a qualified resident signs. Getting this step right is what prevents costly turnover and evictions later.

Question 5

What are Weekly Marketing Reports and why do they matter?

Accepted Answer

While your property is on the market, we send you a weekly report showing listing views, inquiries, showings scheduled and applications received, along with feedback from prospective residents. This lets you see exactly how the market is responding and make timely decisions, such as a small price adjustment in week two instead of an empty home in week six. Weekly marketing reporting is included in Foundation, Shield, and Vault.

Question 6

Are there hidden fees?

Accepted Answer

No. Our fee schedule is published in full and there are no hidden fees or surprises. You will know the management fee, leasing fee and any setup fee before you sign the Management Agreement, and your monthly investor statement itemizes every charge. Our goal is a transparent relationship where you always understand what you are paying for and why.

Question 7

How do you determine the rental price for my property?

Accepted Answer

We start with a free rental property evaluation that compares your home to current and recently leased comparable properties in your Orange County neighborhood, not to stale asking prices. We factor in condition, upgrades, location, schools, HOA amenities and seasonal demand, then recommend a rent range that balances a fast lease-up with the strongest achievable income. Once listed, weekly marketing reports show how the market is responding so pricing can be adjusted quickly if needed.

Question 8

Do you charge for maintenance coordination?

Accepted Answer

Maintenance coordination and 24/7 emergency response are included in Foundation, Shield, and Vault. Foundation also includes an annual property evaluation and performance review, with optional semi-annual property evaluations at $199 each. Shield includes quarterly evaluations. Vault includes bi-monthly evaluations, totaling six per year, with an option to upgrade to monthly evaluations for $49 per month.

Question 9

How much can professional property management actually save me?

Accepted Answer

The biggest savings can come from avoided losses: shorter vacancies through professional marketing and pricing, fewer evictions through thorough screening, lower repair bills through preferred vendor relationships and preventive evaluations, and reduced legal exposure through compliant leases and fair-housing practices. Foundation includes renter replacement protection, while Shield and Vault add the Lease Break Plan and No Eviction Plan. For many owners, these protections can help offset the management fee.

Question 10

What am I really paying for when I hire Real Property Management Optimal?

Accepted Answer

You are paying for a complete system rather than a single task: legal compliance, marketing and leasing, resident screening, rent collection with electronic owner payments, 24/7 maintenance response, regular property evaluations, monthly investor statements and annual 1099 and financial reports, all accessible through 24/7 online reporting. You also get the Neighborly Done Right Promise and the backing of a national organization with more than 40 years of experience. Most importantly, you get your time back and the peace of mind that your investment is being protected.

Property Management FAQs for Orange County Rental Owners